Wednesday, September 30, 2009

On-line Assistance now available!

Countyrecords.com now provides on-line technical assistance for our users. At the bottom of many of the site's web pages as well as behind the Support link at the top of the screen you will find a link or an icon to the assistance page.

When you click the "How may we help you" icon, if a tech support representative is available, a chat screen will pop up where you can type your question and get an immediate response. If a representative is not available, you can click the icon to send an e-mail.

Operators will be typically available from 8:30am to 5:30pm CST Monday-Friday.